Subscribing to Updates from the Corpay Complete Knowledge Base

Use this article to learn how to subscribe to sections in the Corpay Complete Knowledge Base. Subscriptions send email notifications when new articles are published or when existing articles are updated, including release notes.

Why Subscribe?

When you subscribe to a Knowledge Base section, you receive email notifications for:

• New release notes
• Updates to existing articles
• Important announcements

How to Subscribe

Follow the steps below to subscribe to updates in the Corpay Complete Knowledge Base.

1. Visit the Corpay Complete Knowledge Base.
2. To receive timely updates, click the Corpay Complete Release Updates tile.

Note: You can subscribe to updates for any tile. The steps in this article apply to all tiles.

3. Click the Section Title corresponding to the updates you wish to receive, such as Production Release Notes or Upcoming Release Notes.

4. In the selected section, click the Follow button.

5. Choose one of the two following options on the Sign In page:

Note: If you are already logged into the Corpay Complete Knowledge Base, skip to step 6.

New to the Corpay Complete Knowledge Base

If you are new to the Corpay Complete Knowledge Base and do not have an existing account, click the Sign up link at the bottom of the page.

On the Sign up to Corpay Complete Knowledge Base page, key in your full name and email address. Then, click the Sign up button.

An email will be sent to your email address. Open your email account and click the Activate account link.

Key in your password on the Create a password page. Then, click Create password.

Existing Corpay Complete Knowledge Base Account

If you have already created an account in the Corpay Complete Knowledge Base, key in your email address and password. Then, click Sign in.

6. After signing in, click the Follow button again in the section(s) where you wish to receive updates. You can choose from the following update types:
   • New articles – Receive updates when new articles are published.
   • New articles and comments – Get notifications when new articles are published or comments are added to existing articles.

7. A confirmation dialog will display in the upper right corner of the page, and the Follow button will change to a Following button.

8. To unsubscribe from a section, click the Following button. Then, click Unfollow.

Once subscribed, you will receive regular updates directly to your email inbox from noreply@accrualify.zendesk.com, keeping you informed and up to date with all the latest developments.

Note: To ensure our notifications reach your inbox without issues, please add the noreply@accrualify.zendesk.com email address to your safe-senders list.

Need Help?

If you have questions or need help with updates to Corpay Complete or adding our email address to your safe-senders list, please contact the Corpay Complete Support Team at accountmanagement@corpay.com.