Activating Your Corpay Complete Okta Account

Overview

 Corpay recognizes the critical nature of data security and provides a secure system to mitigate threats and vulnerabilities. As part of our comprehensive strategy to safeguard each organization’s data, Corpay utilizes Okta.

 Okta is used to authenticate users before they access the platform, ensuring secure and streamlined login experiences.

Okta and Single Sign-On

 Single Sign-On in Corpay Complete

 Single Sign-On (SSO) is a login method that allows users to access Corpay Complete using their company’s centralized identity system. Instead of entering a separate username and password for Corpay Complete, users authenticate through their company’s portal identity provider.

 If your organization uses SSO, users must follow their company’s single sign-on procedures to access Corpay Complete. SSO is managed by the user's company, not Corpay. The company’s IT team controls user provisioning, access policies, and troubleshooting.

 Okta in Corpay Complete

 Okta is the identity platform Corpay uses to secure access to Corpay Complete for users who do not use SSO. It provides Multi-Factor Authentication (MFA) and account management features. Okta accounts are managed by Corpay, especially for users who are not part of an SSO-enabled organization.

Activating Your Corpay Okta Account

1. An email will be sent to you from noreply@corpay.com. The email’s subject line will be Welcome to Okta for Corpay.
2. Click the Activate Okta Account button.

3. Click the Set up button in the Password section of the Set up security methods screen.

4. Complete the following steps on the Set up password page.

   

   1. Key in your password in the Enter password and Re-enter password fields.
   2. Click the Next button.

5. Click the Set up button in the Okta Verify section of the Set up security methods page.

6. On your other device, such as a mobile phone, download the Okta Verify app from the App Store® (iPhone® and iPad®) or on Goggle Play® (Android® devices).
7. Open the Okta Verify app on your device.
8. Click the Add Account icon in the upper right corner of your device.

9. Click Organization from the Choose Account Type page.

10. On the Add Account from Another Device? page, click the Skip button.

11. Click the Scan QR Code button on the Do You Have Your QR Code? page.

12. Align your device’s camera to the QR code on the Set up Okta Verify page on your computer.

13. Once Okta Verify is configured, you will be automatically directed to the Set up security methods page.
14. Choose one of the following options on the Set up security methods page:

    

    1. To add an optional security method, click the Set up button under the Phone section.
    2. Click the Continue button and proceed to step 18 in this article.
15. Complete the following steps on the Set up phone authentication page:

    

    1. Key in your mobile phone number in the Phone number field.
    2. Click the Receive code via SMS button.

16. Key in the code from your mobile phone in the Enter Code field and click the Verify button.

17. Click the Continue button on the Set up security methods screen.

18. Review the Corpay Complete Terms of Use and click the Agree button.

19. You will be directed to the Corpay Complete Dashboard page.