There are two ways for Admins to issue a card to a card requestor in Corpay Complete.
- Issuing a Card Requested via a Purchase Order
- Issuing a Card Requested without a Purchase Order
To issue a card to a PO requester, the user must have submitted a Purchase Order, and the Purchase Order must be fully approved. Once these two criteria have been met, a card may be issued from the Purchase Order.
To issue a card associated with a PO,
1. Log in to Corpay Complete.
2. Navigate to the Cards module of the Corpay Complete platform using the main navigation pane on the left of your screen.
3. On the Cards page, select the POs Requiring Cards tab from the top of the screen.
4. This will bring you to a PO Requiring Cards Grid with all purchase orders eligible for card issuance.
5. To issue a card directly from the grid level, navigate to the Actions column and click on the three dots. Then, select Issue Card from the option.
6. This will open a modal window that allows you to set velocity controls for that new virtual card. The issue card modal will appear and will inherit the PO's data. Complete all fields as applicable and select the Create and Send Card button.
| IMPORTANT |
| The admin can change that data if required but not recommended. Once the Card is issued the PO's balance will be fully utilized. |
Note: If you wish to review more details about the PO before issuing the virtual card, you can view the PO details by clicking on the PO number under the PO# column.
- Alternatively, you can access the PO details by clicking the three dots under the Actions column, and selecting the View option from the list.
7. On the Purchase Order Details page, verify all information and click the Issue Card button.
| IMPORTANT |
| If there is an approval workflow and the card status = Pending, the card itself will go through approval workflow. To bypass this step (as the PO should have been approved) the admin can issue the card in "ACTIVE" status and the card will be immediately usable |
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